Investing in quality — building the future!

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Values

Model of corporate values of Kazakhtelecom JSC CREDO

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C

Client centricity

This means taking into account the requests of our colleagues and customeres, their active solution.

  • Effective development of the Company’s products and services through an in-depth understanding of market trends and current and future customer needs.
  • Development of the customer base by increasing the level of satisfaction of external and internal clients with the quality of services, services and solutions provided to them.
  • Increase of the revenue by finding and implementation of mutually beneficial terms of cooperation with both our clients and within our Company.
  • Formation of long-term relationships with customers and counterparties, based on the principles of partnership and cooperation.
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R

Responsibility for the result

This means a persistent and responsible achievement of the goal.

  • Increasing the Company’s financial results by setting and cascading clear and ambitious goals at all levels of management.
  • Increasing the level of involvement and the proportion of employees who are proactively involved in solving urgent business problems.
  • Increasing the speed of making and implementing decisions necessary to achieve goals.
  • Savings through the introduction of a rational approach in planning and use of resources required to implement the decisions taken.
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E

Experimentation

This means finding the best ways to solve your problem and elimination of imperfections in current processes.

  • Increasing the attractiveness and competitiveness of the Company’s products and services through the search for and implementation of new promising ideas.
  • Improving the efficiency of business processes in the course of continuous improvement of existing practices, processes and parameters of their results.
  • Reducing time to develop innovations as a result of built practices of experimentation, learning from lessons and improving results.
  • Increasing the speed of implementation of changes through the active involvement of all employees involved in changing processes and working practices.
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D

Digitality

This means the ability to look at the task through the prism of analytics and find digital paths to success.

  • A radical increase in the quality of decisions made as a result of the use of interfaces, models and algorithms for data analysis.
  • A multiple increase in the speed of work processes and solving business problems through the use of digital interfaces, services and devices.
  • Increasing the transparency of business processes and the speed of response to deviations through access to analytics and reports from BI systems.
  • Reducing the cost of processes as a result of the introduction of digital tools and platforms for solving everyday work tasks.
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O

Openness

This means respect for colleagues and involvement in joint work, taking into account the potential of each.

  • Increasing the involvement of personnel, their desire to show their talents as a result of the formation of a constructive and friendly atmosphere of interaction.
  • Increasing the attractiveness of the employer brand and the ability to attract the best professionals from the labour market by creating a barrier-free development environment.
  • Reducing the transaction costs of the Company due to the well-coordinated work of professionals from different departments.
  • Increasing Company performance by openly discussing complex issues and adjusting behavior as a result of receiving feedback.