BUSINESS MODEL

RESOURCES

Employees

>18

thousand

total number of employees

14%

share of women in the

Management Board

Finance

215

KZT billion

Cash CAPEX in 2024 (*consolidated data)

Infrastructure

>91

thousand km

of fibre-optic network coverage

data processing

centres

>14,000

base stations

(including MT-S LLP as of 31.12.2024)

Data centres and cloud services

digital platform for business ismet.kz;
cloud videoconferencing;
video surveillance;
digital medical card;
infrastructure for blockchain products.

Information security

protection against DDoS-attacks Service;
virtual Firewall.

Public safety

alarm button.

Innovations

5G network deployment.

Digital and industrial development of the country

construction of FOCL along the Caspian Sea bed;
super Highway Initiative.

Additional services

video surveillance;
smart city;
smart housing and utilities;
smart lighting, etc.

Created value for stakeholders

Shareholders

2,096.6

KZT

Dividends paid per share in 2024, declared based on the results of 2023

Customers

97%

Agent Performance (AP) score in 2024

80%

Transactional Net Promoter Score (tNPS) — customer loyalty index in 2024

Employees

135.3

KZT billion

Kazakhtelecom JSC’s expenses on wages in 2024

686.073

KZT million

Kazakhtelecom JSC’s investment in employee training and development in 2024

Government and Society

185.7

KZT billion

Tax payments in 2024 (*consolidated data)

~600

thousand

business entities are served by Kazakhtelecom as a fiscal data operator (FDO)

1,823

5G base stations

Deployed and connected across all regional centers in 2024

thousand schools

provided with communication and internet

thousand hospitals

provided with communication and internet

>15

thousand institutions

provided with communication and internet