Sustainability Management

Risk-Based Approach to Sustainable Development

Kazakhtelecom JSC conducts annual assessments of sustainability-related risks and opportunities. The assessment process includes an analysis of ESG factor impacts on internal and external stakeholders.

Key Impacts, Risks, and Opportunities (SWOT Analysis) of Kazakhtelecom JSC in Sustainable Development

Strengths

Economic Aspect

Innovation and technological advancement;
Local economic growth.

Social Aspect

Dynamic Company development;
Urbanization growth.

Environmental Aspect

Growing relevance of environmental pollution and natural resource depletion issues.

Weaknesses

Economic Aspect

Slowing global economic growth;
Potential political instability;
Potential economic crisis due to the pandemic.

Social Aspect

Customer dissatisfaction due to ICT service disruptions;
Intensifying competition.

Environmental Aspect

Natural resource depletion;
Climate change;
Environmental pollution;
Global consumption growth.

Opportunities

Economic Aspect

Market coverage expansion;
Development of new technologies for business and government;
Growing demand for ICT services due to the pandemic.

Social Aspect

Smart home technology solutions;
Advantages of cloud storage for the public;
Enhancing education and healthcare through ICT.

Environmental Aspect

Adoption of sustainable development principles;
Greening of industries.

Threats

Economic Aspect

Changes in governance structures;
Political tensions, cyberattacks.

Social Aspect

Geopolitical risks;
Social vulnerabilities including strikes and protests.

Environmental Aspect

Increase in local environmental issues;
Stricter environmental regulations.